POSH AUTHENTICATE

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What is posh authenticate

Posh Authenticate is our expert authentication service for select luxury items. Eligible items will have the “Authentication Included” badge on the listing page and will first be certified by Poshmark before they are delivered to you.

Authentication badge example

How It Works

When you purchase an item from select luxury brands and categories priced at $500 or higher, your order will be sent to Poshmark and undergo our expert authentication process. If an item is purchased from one of our trusted independent partners, the certified item will be shipped directly to you.

Step 1

After You Buy

Once purchased, the item will be sent to Poshmark’s Authentication facility for expert review. If an item is purchased from one of our trusted independent partners, the certified item will be shipped directly to you.

Step 2

We Authenticate It

Our experts carefully examine key details such as logos, tags, and overall quality to confirm the item matches the listing. If authenticity cannot be confirmed, you will receive a full refund.

Step 3

Delivered to You

Once the authentication process is complete, the item is securely packaged and shipped to you.

How do I know if my item is eligible?

Eligible items will display the Authentication Included badge on the listing.


No badge? No problem. Your purchase is still fully protected by Posh Protect.

Eligible items

Posh Protect

All orders, including those that qualify for Posh Authenticate, are covered under Posh Protect. We will give you a full refund if your item does not match the listing description.

Posh Protect

If you have any questions, please do not hesitate to Contact us.


Note: The brands sold on Poshmark are not affiliated with Poshmark or the Posh Authenticate service. The experts that assist in providing additional verification through the Posh Authenticate service are not affiliated with or certified by any brand sold on Poshmark. The trademarks and/or service marks of the brands sold on Poshmark are the property of those brands, and not of Poshmark.


FAQs

What does the Posh Authenticate service mean for sellers?

When you make a sale, we will automatically route eligible items to Poshmark for authentication, while other items that are not eligible will ship directly to your buyer for faster delivery.

How do I know if an item qualifies for the Posh Authenticate service?

Eligible items will have the “Authentication Included” badge on the listing page.

What are the eligible categories for the Posh Authenticate service?

Only select luxury items sold for $500 or higher qualify for Posh Authenticate. All categories qualify, except for Electronics, Home, Pets, Toys, and Games.

What if the item isn't eligible for Posh Authenticate?

If an item does not qualify for Posh Authenticate, it is still fully covered by Posh Protect.

What if the item isn't approved by Posh Authenticate?

If our team cannot verify authenticity, the order is cancelled and a full refund will be immediately processed. The item will then be returned to the seller and it won’t be eligible to be relisted.

How long will it take to complete the Posh Authenticate process?

Authenticating usually takes 1-3 business days once the item arrives at Poshmark. In some cases, it may take longer depending on volume or specific review needs.

How can I check the status of an order that's being authenticated?

Your order tracking page will keep you informed as your order travels to Poshmark, as it undergoes the Posh Authenticate review, and then as it makes its way to the buyer.

Are there additional fees for the Posh Authentication service?

No, Posh Authenticate is a free service for qualifying orders for both sellers and buyers.