***This is the original Ziip device not the newer Halo version. *** It has worked flawlessly for me but I simply cannot make myself use it as regularly as I need to to get the benefits. You will need a standard microcurrent/ultrasound gel with this device. The app (free) guides you through routines for all different parts of the face and neck including the update for the Ziip lip routines that came out with the newer versions of the device. Takes a standard micro USB cable which I will include with shipment. No box, will ship fully padded.