Meet your Posher, Emilee
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Hi! I'm Emilee. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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9 Comments

shelbykhol
Hi, My name is Heather and I am one of the Posh Ambassador’s here and I wanted to welcome you to PoshMark. If you have any questions please feel free to ask me and I will do my best to answer them. Also the Posh Party’s are usually at 9am, 12pm, 4pm and 7pm. Please feel free to check out my closet and the closets of my followers. Wishing you the best. PoshMark Love
May 31Reply

emmsaldridge
@shelbykhol hello i have a question/problem. So i recently purchased some shoes and then i received a message from the seller saying the item was sold, so i assumed this meant that it was no longer available. So I then found another seller of the shoes and bought those. However when I checked today the first seller states she will be mailing my shoes on monday, after she emailed me saying they were sold. This is a problem because I do not need the shoes any longer since i already found another.
Jun 01Reply

shelbykhol
@emmsaldridge The seller will not get paid until you accept the order or 3 days after it arrives automatically. You can either wait to receive them and not accept them. Then you have to get a return label from Poshmark and send them back. (Get the return label and process the return ASAP through Poshmark) or you can contact PoshMark and let them know what happened. See if they can go ahead and cancel it for you.
Jun 01Reply

shelbykhol
Did this person contact you by email or through Poshmark?
Jun 01Reply

emmsaldridge
@shelbykhol it was through poshmark. When i clicked on the message it took me to a page that said the item was sold
Jun 01Reply

emmsaldridge
The money has already been deducted from my account..so when i return the item will i be reimbursed? Where do i get the return label?
Jun 01Reply

shelbykhol
@emmsaldridge Yes, you should get your money back when you return them. When they arrive you will get a notice from PoshMark saying that your order has arrived and if you accept the order or not. You will then decline the order and then you should get the option for a return label. It is a pretty easy return process. So sorry this happened to you. The seller should have been nice and let you know that he/she actually still has the shoes and see if you still wanted them.
Jun 01Reply

shelbykhol
@emmsaldridge PoshMark puts the money on hold until you accept the order or 3 days after receiving the order. So just make sure you decline the order as soon as possible. If you have anymore questions or when the arrive if you need some help just contact me
Jun 01Reply

emmsaldridge
@shelbykhol thank you!
Jun 01Reply
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