Meet your Posher, Alexandra
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Hi! I'm Alexandra. Some of my favorite brands are Louis Vuitton, Yves Saint Laurent, Alice + Olivia, and CHANEL. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
12 Comments

katenyc24
Hello Alex! I am so sorry to inform you that I have shipped the wrong item by mistake. I can relist the YSL heels and you can purchase them again if you are still interested. I can ship the correct item immediately xx
Aug 30Reply

alexrmorris11
@katenyc24 Was I already charged? What should I do with the item you sent?
Aug 30Reply

alexrmorris11
@katenyc24 I was already charged and do not want to be charged again. I want to buy the shoes. How should we do this?
Aug 30Reply

alexrmorris11
Hello. How should I purchase the shoes? I do not want to pay twice. I have not received a response.
Aug 31Reply

alexrmorris11
@katenyc24 Hi. I keep sending you messages, but I’m not getting a response. Can you please send the shoes and then when I send the wrong item back you can go ahead and keep that money that I already spent? It seems a little ridiculous that I’m going to pay twice and wait for a refund when you sent the wrong item.
Aug 31Reply

katenyc24
@alexrmorris11 sorry dear I have been traveling. I totally understand. Since I used the shipping label of your shoes once, I can not use it again. You can buy the shoes from the new listing and I can ship them immediately.
Really sorry dor the inconvenience .
Aug 31Reply

katenyc24
@alexrmorris11 when you receive the item that was shipped to you by mistake, you can let Poshmark know that you received the wrong item and they will refund you 100%.
Aug 31Reply

alexrmorris11
@katenyc24 Am I going to be charged for the return? This is a huge inconvenience.
Aug 31Reply

katenyc24
@alexrmorris11 you won’t be charged for returning
Aug 31Reply

alexrmorris11
@katenyc24 I think I’m not understanding why I have to be charged twice because you made a mistake and shipped the wrong item. Why do I have to wait for the refund?
Aug 31Reply

alexrmorris11
@katenyc24 I just spent another $300 to purchase the shoes I already bought. I cant return the wrong item you sent and get refunded because I have not received it. Definitely not a great 1st time experience on this site.
Sep 01Reply

alexrmorris11
Thank you for not responding to any of my comments. I am now having a problem with Poshmark support as they keep on requesting more photos of what you sent to me. I will now have to file a claim with my bank. Thank you for making this a wonderful experience.
Sep 02Reply
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