In good used condition. Shows signs of wear such as some scratches and a small dent on the front of the case. The lining is also ripped so the suitcase can’t use the expander zipper- this can be fixed if you bring this to a luggage mender or if you know how to sew. This is why the price is what it is— this retails for $268 plus tax and shipping when brand new on the BEIS site. Accessories included: one of the water resistant laundry bags and the compression insert. Even though I’ve upgraded my carry on, this is a great suitcase and still has a lot of life left. The wheels function perfectly and the handle is cushioned and super comfortable. From the website: Crafted with a durable hard-shell exterior, smooth-rolling 360* wheels, and a cushioned silicone trolley handle, this bag is easy to love and even easier to use. Just ask the thousands of 5-star reviews — our award-winning Roller is known and trusted for its sleek design, innovative organization & compression technology, and the 2” of expandable space that always seems to come in handy. Time for a sigh of relief… you’ve found the Roller you’ve been looking for.