Woman’s size 11 Keen HooDoo lii low zip snow boot black good/fair pre owned cond

Could use a clean up, lots of life left. I feel like these run between a 10.5/11 I am a 9.5 and they are bug in my but not overly large and a friend who is an 11 tried them on and they were too small so I changed the listing to a 10.5