Why Employees Don’t Do What They’re Supposed to Do & What to Do About It Book

explains that employees fail to perform as expected for several main reasons: 1. They don’t know why they should do it. 2. They don’t know how to do it. 3. They don’t know what they are supposed to do. 4. They think your way will not work. 5. They think their way is better. 6. They think something else is more important. 7. They think they are doing it. 8. They are punished for doing it. 9. They are rewarded for not doing it. 10. It’s beyond their personal limits. 11. No one else could do it (the task is unreasonable). Fournies’ book details these and other reasons, based on the experiences of 25,000 managers, and offers actionable advice for managers to handle each situation effectively. The solutions center on management actions such as getting agreement on issues, discussing alternative solutions collaboratively, mutually agreeing on actions to take, following up, and reinforcing achievements. The book emphasizes the role of communication and management in overcoming these barriers to employee performance and maintaining alignment and commitment. It is a practical, no-nonsense guide to improving employee performance that has remained relevant and popular since its first publication, making it a valuable resource for managers at all levels. 107 pages