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31 Comments

klscloset
@ootdperfect
Aug 05Reply

ootdperfect
Thank you Kelly! I'll ship the sweater back the minute I receive the correct one :3
Aug 05Reply

klscloset
@ootdperfect we are really truly sorry for our mistake!! I'm so so sorry!
Aug 05Reply

lanawoodall
sorry to bother, but where do you get these packages..?😊
Aug 05Reply

klscloset
@lanawoodall hey!! It's fine! I dad owns a company so he usually ship the items for me! He told me he got them at usps for free but I'm not so sure! Sorry!!
Aug 06Reply

klscloset
@ootdperfect did you receive it? (:
Aug 11Reply

klscloset
@ootdperfect it said arrived hehe 💞
Aug 11Reply

ootdperfect
Oh yeah, I forgot to reply to you! I received and I saw it has a tag and everything but there's pilling on it. I'll be shipping back both sweaters and it would be great if you just refund me. I have a brand new with tags navy veena that looks nothing like the condition I received your sweater in. It's absolute okay, I'm not gonna protest it but I'm just saying the sweater was not what I wanted and expected when I purchased it, so I will return it to you.
Aug 11Reply

klscloset
@ootdperfect they're just dusty from sitting in my closet! (: I'm sure that you can get all of them off with one wast or the hair roller (:
Aug 11Reply

ootdperfect
I'm sure it's not, I shook the sweater, the fuzzies are navy. It's fine, I'll just return it to you. Thank you though Kelly.
Aug 11Reply

klscloset
I didn't post shop policy but there's no return even in every other sites :-(
Aug 11Reply

klscloset
@ootdperfect I'm sorry but there are no returns or refund :-(
Aug 11Reply

ootdperfect
You gave me a flawed you said was brand new with tags. I'm not returning it just because it isn't my style.
Aug 11Reply

klscloset
@ootdperfect it was brand new with tags???? There was no holes or anything, I got it at Brandy about a year ago, it's been sitting in my closet for a year
Aug 11Reply

ootdperfect
You could have just stuck the tags back on
Aug 11Reply

klscloset
@ootdperfect I have no idea how to that or where to buy the white thingy I swear. Most of my stuff are from last year winter. I have over 200+ Brandy that's why I'm selling them. They are a bit dusty because they've sitting in a box for 1 year
Aug 11Reply

klscloset
@ootdperfect can you sent the black sweater back since I already sent you money for shipping? (:
Aug 13Reply

ootdperfect
I'll send both back, can you refund me first.
Aug 13Reply

klscloset
@ootdperfect I'm sorry but I don't do returns or refund :-(
Aug 13Reply

ootdperfect
You lied to me and said the sweater was 100% cotton but it's 70% wool and 30% acrylic.
Aug 13Reply

klscloset
I'm sorry but this account is shared and I'm not 100% sure what my sister said to you! @ootdperfect
Aug 13Reply

ootdperfect
I spoke with @klscloset (Kelly Le) and whoever owns the account needs to take responsibility.
Aug 13Reply

klscloset
@ootdperfect I'm sorry, we don't give out any returns or refund but can you sent the other sweater back for kelly? She already sent you money for shipping
Aug 13Reply

ootdperfect
I can send her the money back for that. But if Kelly said it was cotton, she should own up to that. You don't understand, just because this was an off Posh order, doesn't mean @klscloset doesn't have an obligation as a seller to send the item as described
Aug 13Reply

klscloset
@ootdperfect I didn't know how to check it! I checked online! I compared it to my blue striped veena and they are the same length and looks exactly the same! M really sorry!
Aug 13Reply

ootdperfect
I'm sorry but that is really not my fault or my mistake. I asked you to check the tag because I even told you there were TWO different types of Veenas. And when you made the mistake of sending me the wrong, you could have checked the tag when you shipped it. So this is the SECOND wrong sweater you sent, so I am giving you both back. This isn't Forever 21, I can get my money back because you didn't give me what I paid for.
Aug 13Reply

klscloset
@ootdperfect I'm sorry but as I stated, this is a veena, as I told you that this is the veena! And it is the Veena! There are 3 types of veena and as I compared, it's exactly like my blue striped veena, the one that you have forsale! And I only received 22$ not 25. I already sent you the shipping money for the black sweater, can you ship the black one back?
Aug 13Reply

ootdperfect
I refunded your money
Aug 13Reply

ootdperfect
It is not the full $3 also I sent through GS because that was what I was paying for
Aug 13Reply

klscloset
@ootdperfect I'm so sorry for causing so much trouble for you! I decided since I've made mistakes, you can keep both sweater for the 25$ you've already sent, they are nearly 90 total
Aug 13Reply

klscloset
I'm sorry if I caused so much trouble for you!
Aug 13Reply
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