Gently preowned with no flaws found - like new! You’ll receive the exact item pictured. Please make sure to look through all photos for more detail on the items condition. Comes from a smoke free pet friendly home. Most orders are shipped out within 1 business day, but no later than 3 business days. Shipped with care. We have lots of great reviews, so please do not hesitate to contact us with any questions, concerns, or requests as we would be glad to help. Thank you for your time and support!