Shipping and Documentation Policies

Shipping and Documentation Policies- At Ella Etc LLC, we are committed to ensuring a smooth and transparent transaction for both our buyers and our business. To maintain the highest level of accuracy and protection for all parties involved, we implement the following documentation process for every order: Pre-Shipment Documentation – Each item is thoroughly inspected, photographed, and videotaped before packaging to confirm its condition and accuracy. Packaging Process – We record the packing process to verify that all contents are correctly included and securely packed to prevent damage during transit. Final Shipment Confirmation – Prior to handing the package over to the carrier, we capture final images and video to confirm the item’s readiness for shipment. This policy is in place to protect both the buyer and the seller in the event of any discrepancies, including but not limited to claims of missing, damaged, or incorrect items. If any issues arise, we will refer to our documented evidence to facilitate a fair resolution. By completing a purchase on any and all of Ella Etc Boutique platforms, you acknowledge and agree to this shipping and documentation policy. Any questions, please feel free to reach out. Ella Etc Boutique 💋 Based in New York 🗽 Same Day Shipping Monday-Saturday 💕