emnmlove @jelswick1 if you wanted to return the item, you could have just told me instead of opening a case? Again, please let me know how you'd like to proceed[: I really do apologize that this has happened and I'd like figure something out

May 08Reply

jelswick1 @emnmlove I’m not sure how to proceed because this has never happened before and I’m not sure of the best route. I’ve been notified that my item was delivered to you so are you also willing to trade back since your item was ripped?

May 09Reply

emnmlove @jelswick1 yes I can do that I'm assuming you do not wish to sew the seam shut and keep the item, correct?

May 09Reply

jelswick1 @emnmlove my grandmother said she can fix the seam :) no worries

May 09Reply

emnmlove @jelswick1 hey of course! I just want things to be satisfactory for you receiving the item. I want to apologize again for this incident. I am glad we were able to communicate through this[:

May 09Reply