If any problems, please feel free to let us know before leaving neutral/negative feedback or opening case, we will solve the problem for you as soon as we can. Thanks For Looking!! **NOTE: Due to monitors color may be slightly different than the actual item.** A brand-new, unused, and unworn item. Possible cosmetic imperfections range from natural color variations to scuffs, cuts or nicks, hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process.