Poshmark Review Response Message

It’s disappointing to receive a false and inflammatory review from someone who clearly did not take the time to understand the platform’s basic policies before participating in a live auction. This purchase was made during a Posh Show, where all bids are final and binding, as clearly outlined by Poshmark. The item was shipped before I ever saw her message requesting cancellation. Had I seen it in time, I would have considered canceling — because I don’t want anyone receiving something they didn’t intend to buy. That said, once an item has shipped, the option to cancel is no longer available — and any seller familiar with Poshmark’s policies would understand that. Sellers are not obligated to cancel even when asked — it’s a courtesy, not a requirement. Misusing the review system to lash out due to your own misunderstanding is not only unfair — it’s misleading to others. I take pride in my professionalism, transparency, and customer service. Future buyers — if you have a question, I welcome communication before and after a show, especially before bidding on an auction format you may not fully understand. 📌 Posh Show Policy Reminder: This was a binding live auction sale, shipped before any cancellation request was seen. I follow platform rules and always act with integrity. False reviews from uninformed buyers don’t reflect how I operate. 💼✨