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Ordered a brand new set of laces that were delivered. Not once did I fall through on a promise. She did not have to order her own set of matching laces as per the review. Only reason why I "threatened" her was because she herself had a lack of communication. She did not respond to any messages for a total of 3 days. So she should have had more understanding on her end when I was busy but apparently that only goes one way. Was never notified of any trips she was taking to account for no response

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41 Comments

lyndahoaang I also was not notified of her being busy and about her husband and when laces were shipped and if she was going to send a second pair of laces after the first one was the wrong one. My trip was planned before the transaction, i was not able to answer, and before i left i said it would be sent out

Aug 22Reply

lyndahoaang before the end of the week and she still threatened me. I was understanding, she still got a decent rating especially since this transaction took over a month. Anyone who is looking at this is welcome to look at the conversation on my page and see for themselves. I felt like i did everything i could have

Aug 22Reply

lyndahoaang done in this situation - and she did too. It took a long time and thats why i changed my rating and review. So im not sure why she's trying to rebut my review. There are always 2 sides but these 2 sides are from a seller and buyer view and those are completely different things.

Aug 22Reply

lyndahoaang The shoes were ordered on July 15th and i received the replacement laces on August 21st. This transaction took 1 month and 6 days. And i understand those 3 days i was on a trip was my fault but i still shipped in the amount of time Posh gives you to ship out an item.

Aug 22Reply

chaaarissa Yes. I agree there are two sides. However, the transaction was technically completed the day she received the shoes. Getting the laces was not an obligation but as a courtesy. I offered a full refund for the hassle instead of prolonging the wait for laces. She did not take the refund. I also agree with the star rating I was given due to the miscommunication, however like she said. There are two sides.

Aug 22Reply

chaaarissa There was no need to seek out this post and comment as I am just giving my side on the review as she already had the chance to do via the star rating and comment section. It's my closet and I can comment as I please on my own transactions in which I was the seller.

Aug 22Reply

lyndahoaang @chaaarissa Except you said i wasnt understanding which i was. I never commented on your own feelings as if they werent valid but you are trying in invalidate my feelings which is what my review is based off of. You can choose to

Aug 23Reply

lyndahoaang comment and show off my review - im not mad that you did. Except i also get to explain myself in areas you arent addressing or taking out of context. Im not saying your feelings and feedback is invalid, i just feel like you arent addressing everything that should have been - like

Aug 23Reply

lyndahoaang addressing your lack of communication and the shipment of the laces, how you didnt tell me you were buying a second set of laces, that you were busy, and about your husband. The transaction wasnt complete because i didnt receive the item as described and i wanted the original lace where you tried to send it but it didnt send so it carried on. You only

Aug 23Reply

lyndahoaang offered a refund once - not saying i wanted it at all - which was when i notified you of the missing lace, not after it being lost in the mail or whatever. I wanted the shoes and i got them but for it to actually be complete it took a month. I appreciate you doing all the work for me which ive said multiple times within the month. I cant see how i can be the

Aug 23Reply

lyndahoaang one in the wrong except when i miscommunicated my trip even though i shipped within posh's time expectation and when i said i promised i would. Thanks again for everything. But i feel attacked and i dont believe i deserve that.

Aug 23Reply

lyndahoaang Also - i only messaged you twice about the first set of laces you said you would send. All i said was "any word?" and "Let me know when things are rolling!" which i got a response for the first time and never for the second. I didnt get a response from Aug 8-14 which was until i edited my review. You didnt notify me of you being busy either. and i was notified AFTER i wrote the review.

Aug 23Reply

chaaarissa So it's ok for you to have life happen and not give a response but not ok when I have life happen? I never said your feelings were invalidated. I entirely agree there was miscommunication but on both ends and I can entirely understand your frustration. However I am just giving MY side of things which is ok as well. You can have your opinion and I can have mine.

Aug 23Reply

chaaarissa No one said you had to respond and yet you still do. Cool. You have your feelings and your opinions. That's fine. But there's no reason to add to how I feel esp because you're not me. I felt it was a little unfair of you to say there was miscommunication/lack of communication on just my end

Aug 23Reply

chaaarissa When you didn't tell me you weren't going to have access to your stuff. You only said you'd ship by end of week. No context, nothing. I already apologized for the lack of communication but I did not get notification of your "ready". I only knew about the review because I got an email about it. Wouldn't have known you tried to contact me because I didn't open the app.

Aug 23Reply

chaaarissa I ordered the laces a few days before you submitted your comments. I don't have control over how long it takes to ship to you or for the package to even ship. Should I have personally told you they were ordered? Yes. But I had more important things to do like pass my classes. And so I thought that was already handled.

Aug 23Reply

chaaarissa I told you the laces that were shipped out by my husband may have been lost in the mail. There was no mention of you receiving the lace and it not being correct. I was never told that happened. And obviously that's something you should have told me about. Honestly I don't really care what you said in your review. But there are also parts of the transaction that you're forgetting too.

Aug 23Reply

chaaarissa You can't point your finger at me when BOTH ends had miscommunication and a lack of communication. I responded when I got the email. I would have responded if I got the notifications. But I didn't. At least you got your shoes and laces dude. I've bent over backwards trying to make sure you were happy with what you purchased because I care that you can actually wear what you buy.

Aug 23Reply

chaaarissa I lost out on money trying to make sure a damn stranger enjoys what I've sold. I'm not going to just sit here and say "yeah that's exactly what happened" and not have something to add as a seller when there was more that you didn't know about. Again, your review is fine because it's your review. But I also have something to add to it.

Aug 23Reply

chaaarissa I told you I was buying a second set of laces. I specifically said "I'll buy you a new pair" when I thought the lace was lost in the mail. BECAUSE I WANTED YOU TO HAVE WHAT YOU PURCHASED. Because you seem to also forget about that as well.

Aug 23Reply

chaaarissa And you can't even say that I didn't care about your specific transaction because I did. I think me suggesting a refund, suggesting I replace the laces with a brand new pair, suggesting things that would accommodate YOU and YOUR needs showed that I care. So no, I don't think your review, at least just the end of it is correct. I did care about you and your transaction. I just had life happen.

Aug 23Reply

lyndahoaang @chaaarissa I dragged my side out for 3 days but you dragged it for weeks. I never said i was mad about you not responding for your studies as i didnt know about it until AFTER i wrote the review. You said you would buy me a set of

Aug 23Reply

lyndahoaang laces after we found about the lost lace but not that you were going to buy another after i found the lace was the wrong lace which is why i said i was gonna buy another my self. I didnt know and i didnt ask for you to buy another lace. But good to know you cared. I never said you didnt - i said i felt like an afterthought. I know customer service and i said you

Aug 23Reply

lyndahoaang had great service in the first post you made about my reivew, ive told you multiple times ive appreciated you doing it all for me. But the last part of the review was written because of the lack of communication on the end. You are responding as if i wrote this review after you addressed everything that happened. Which is what frustrates me. If i knew all these beforehand- i wouldnt have written the review except i was known about everything after i submitted.

Aug 23Reply

lyndahoaang I respond because im not going to let you take things out of context. You have a name and every right to defend it and so do i. I have my opinions and i have a right to also say mine. I never said you shouldnt. I dont have an issue of you posting it. But i am going to explain things you didnt address. Youre making me out to look like the bad guy when there isnt any bad guys here. I feel attacked so im going to respond.

Aug 23Reply

chaaarissa Again, I was never notified of the wrong lace that was sent out. I only knew about it because of your review. I didn't buy the laces because of the wrong lace, I bought it because of the lace that we both thought was lost in the mail. And the one that got "lost in the mail" turned out to be the wrong lace. I'm not making you look like the bad guy. I never once said you were in the wrong for anything. But did you stop and think maybe I felt attacked for what your review said?

Aug 23Reply

chaaarissa Just like you, I feel like you're taking some things out of context. I did my best. And although it wasn't the smoothest transaction I pretty much gave you the shoes for free. I didn't purposely drag out the transaction either. Because that's exactly what you're making it out to be. That I intentionally made it so you had to wait a month.

Aug 23Reply

chaaarissa @lyndahoaang you're not the only one with feelings. I take things personally because I try to make each transaction personal. I'm selling things that had some value to me at one point or another. So when someone says I didn't give enough, it hurts my feelings. And forgive me, but I feel like I have a lot more to lose than you do in terms of upholding names. I sell from my closet much more frequently than you do.

Aug 23Reply

chaaarissa I never said you weren't a truthful buyer. I never attacked anything in terms of your name. So I honestly don't think you had anything to feel attacked by. You were the buyer. Plain and simple. You've got a lot more protection than I do.

Aug 23Reply

chaaarissa I can't comment or review a buyer. You're allowed to say whatever you want because you're the buyer. So yeah, I felt like I had to make a post explaining myself because I also don't get a chance to explain why the buyer might have given a less than exceptional review. That. Is. All. There was no malicious intent of "I'm gonna make this person feel bad about their opinions". I was and am only giving an explanation for your review.

Aug 23Reply

lyndahoaang @chaaarissa I apologize if ive hurt you in any way, it was not my intention. And i know it was not your intention to drag this transaction in a months time and im sorry if i made it seem that way as the thought was never on my mind. I feel like alot of this is miscommunication though the transaction and our

Aug 23Reply

chaaarissa If you can't see it that way then that's kind of on you. You can take it however you'd like but this is my closet, my business, and my name that I have to now explain to others why this transaction happened the way it did. For the thousandth time, I really am sorry it didn't go as smoothly as all my other transactions have gone. It really was a fluke deal but there's nothing more I can do for you. You got everything you wanted/needed from me so just move on.

Aug 23Reply

lyndahoaang interactions in general as we are both trying to figure out each others feelings and words through the internet/text and being strangers it doesnt help. I had no intentions of hurting you or your closet in any way as i was just documenting the transaction and my feelings whereas i should have also

Aug 23Reply

lyndahoaang included more on how much you have done for me and i apologize. Alot of it is my pride speaking and like ive said multiple times i really do recommend you as a seller. I really do understand that you get the short end of the stick when being a seller but i was just frustrated and focused on my

Aug 23Reply

lyndahoaang feelings too much that i didnt take account on yours as well while interacting with you and i apologize. I appreciate you letting me know your feelings as it will let me better interact and understand sellers as a buyer. Thank you again for the shoes! I hope your studies as a med student become successful.

Aug 23Reply

chaaarissa @lyndahoaang i appreciate that. I obviously learned from this transaction and will do a better job of communicating. Again, I really do apologize for how long this took.

Aug 23Reply

lyndahoaang I been trying to be nice and those last words "so move on" triggers me. Its rude and feels like such a mean tone - just so you know. As i wrote my apologies before i saw that i want to take it back but i wont because im going to be a nicer person and not talk to you in a rude matter. Hope you become a nice doctor some day.

Aug 23Reply

chaaarissa @lyndahoaang I wrote that before I saw your messages so I understand why you would be upset. I actually am a nice health care professional. I just also stand up for myself when need be. I do apologize for what I said.

Aug 23Reply

chaaarissa @lyndahoaang and I obviously care about people if I did whatever I could to make sure you were happy with your purchase. But I actually am in the wrong for making that comment so again, I am sorry. That was spoken out of anger and I did not see your apologies before I wrote that.

Aug 23Reply

lyndahoaang @chaaarissa Its okay, i understand. Thank you!

Aug 23Reply

chaaarissa @lyndahoaang sorry again for all of this!

Aug 23Reply