Includes mug, charging base, charger, and paperwork, but no box. Only used once, has been in storage in the pantry since then. Very slight discoloration in the mug from the coffee as shown in photos. The Ember Ceramic Mug keeps your hot drink at the exact temperature you prefer (between 120 degrees Fahrenheit - 145 degrees Fahrenheit). Start with 135 degrees Fahrenheit and adjust up or down. 1 hour battery life on a single charge or keep the Ember Mug on the included charging coaster for all day use. Control with your smartphone. Pair with the Ember App to set your temperature, customize presets, receive notifications and more. Safe to hand wash.