Brand new unopened package of Gaiam Restore Hot and Cold Neck Cradle. Contoured, ergonomic design safely and gently cradles the head and neck at the base of the skull. Hot/Cold technology allows neck cradle to retain its temperature for up to 20 minutes for added relief – place in freezer or hot water. Induces still points – reducing stress, releasing tension and soothing pain in the neck, back, shoulders and jaw. Compact, inflatable design makes it lightweight and great for on-the-go use. Note that there are some minor surface marks that are strictly cosmetic and in no way affect the functionality.