Naturalizer Furlong shoes, size 8.5W, black

Naturalizer Furlong shoes, black, size 8.5W (wide). These are basically new. They were tried on and worn inside for a couple of days and just didn't work for my family member. The interior sole of the right shoe was pulled away from the side when they got them (shown in the 5th picture). Just can not return. Box will ship with.