Meet your Posher, Ellie
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Hi! I'm Ellie. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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13 Comments
tlum76
Hi. You ordered a Billie Ellish shirt from me yday. I recived an email from Poshmark saying the order was canceled due to a payment issue. Please fix this today as the shirt has already been shipped.
Nov 05Reply
elliex23
@tlum76 yes I seen that how can I fix this, I have updated the payment method
Nov 05Reply
elliex23
@tlum76 can you help me what else to do or what other steps, I went in my payment method and put in the card information but not sure what else I have to do
Nov 05Reply
elliex23
@tlum76 I have also emailed customer support on help with this issue, I want to make sure you receive your payment since you have shipped the item. Please let me know any other things I can do.
Nov 05Reply
tlum76
@elliex23 ... I'm not exactly sure what else we
Need to do. I emailed them with the order number to let them know that the shirt was mailed yday. So I guess we wait and see what Poshmark does?
Nov 05Reply
elliex23
@tlum76 okay sounds good, regardless a payment will be made from my end no matter what. It is only fair and I have been really wanting this jersey so I want to make everything right. :)
Nov 05Reply
tlum76
@elliex23 ... thank you. We'll be in touch.
Nov 05Reply
elliex23
@tlum76 sounds good will be in touch as well
Nov 05Reply
elliex23
@tlum76 I have sent 4 emails. Waiting on a reply still.
Nov 05Reply
tlum76
@elliex23 ... thanks for the update. I haven't heard anything from them yet either.
Nov 05Reply
elliex23
@tlum76 if there is another way I can submit a payment to you directly I will
Nov 05Reply
tlum76
@elliex23 ... let's wait a couple days and see if we hear anything back. On my end it still says the order has been canceled and they emailed me telling me not to ship bc the payment didn't go thru this morning.
Nov 05Reply
elliex23
@tlum76 okay we will wait it out then, but it has been shipped you said right? If has been shipped I want to make sure you get your payment. I’m sorry this all has happened I’m not sure what happened.
Nov 05Reply
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About the seller
@elliex23
Last Active: Mar 21
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About the seller
@elliex23
Last Active: Mar 21
1
Listings--
Sold Listings--
Avg. Ship time--
Love Notes