Brand new, all tags attached, original cloth bag/plastic bag included. There’s nothing wrong with it, I just don’t like it. From the Telfar website: “The iconic Unisex Shopping Bag is an Everyday bag for Everyone. Featuring a double strap (handles and cross-body straps), embossed logo, a main compartment with magnetic snap closure and internal zipper pocket. Made from faux leather and twill lining. Bag is packaged in a 100% cotton drawstring bag with screen-printed logo. Medium fits a laptop + your daily survival kit. (Height 11 1/4", Width 15", Depth 5", Strap Drop 21", Handle Drop 5 1/2")”