The Neverfull MM is the perfect everyday tote bag for women who need a lot of things all the time. It can hold a 13 inch laptop and books comfortably. Its double handle and hook closure keep things in perfectly! This bag is in good shape, normal wear from everyday use. There is one slice in the leather as shown in the images. Inside has no stains just a dusting from regular use. Bag is authentic and the COA can be purchased for $30 in my closet, if you want the physical document, . This bag retails new @ $2030 Reasonable offers will be considered