New with Box Smoke free home Only worn indoors They don’t fit, I accidentally ordered M width & she needed Wide. I am unable to return them. From the product website: Product Details Simplicity at its finest. This comfy and chic loafer will be a wardrobe staple for years to come. Faux leather upper with a round toe, slip-on fit, and stitched detailing. Soft System® comfort package provides all-day support, flex, and cushioning. Traction sole provides you with extra stability. Just Right Height 1 inch heel CUSHION Breathable foam softens every step. SUPPORT Extra support built into the arch and heel brings balance and stability. FLEX An ultra-flexible outsole makes every step effortless.