I’ve never given less than 5 stars. Ever.
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* I’ve never given less than 5 stars.
* If an item has an odd odor, I simply wash it, and not assume that it’s “smoke.”
* Ratings are based on “was the item as described”, not for fit, that’s not the sellers fault.
* Shipping delays occur, you have no idea what may have caused it.
* If the item is questionable, but I still want to keep it. I simply accept it and move on.
* Not everyone is out to scam you, so please don’t jump to conclusions.
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17 Comments
mcgaugheyjr
Omg
I love this!!!!!! Taking. A risk is part of posh mark and 95% of my items are Perfect! You tell them girl!!!
smartposh
@mcgaugheyjr thank you 🌸
seekristenshop
@smartposh BLESS YOU!!!!!!!!!!!!!!!!!!! Like you, I have never given anything less than 5-stars. However, I'm starting to see more and more buyers rate things low because of fit. Just recently I experienced my first low rating but the buyer is attempting to get a refund while keeping the item - instead of just sending it back. I don't want to assume it's a scam but it sure feels like one. Any advice for how to handle?
smartposh
@seekristenshop I’m so sorry that you experiencing this. 🙁 If the buyer has already rated you, then that means she has accepted the item and you’ve been paid. So I’m not sure how she is hoping to get refunded. If she was unhappy, then she should have opened a case to let Poshmark handle it.
seekristenshop
@smartposh I also contacted Posh with photos of the item I took during the wrapping - hoping to prove the condition was accurate. Apparently through this is a known scam where you can contact your financial institution and claim the item was 'not as described'. Posh is going to work with me but I am so fearful this item was purchased only to get it for free. Would have been fine accepting a return, but I feel giving a low rating and then trying to get the item for free is just bad business/karma
seekristenshop
@smartposh thank you though! You are so kind. 🌸🌸🌸🌸🌸
smartposh
@seekristenshop I’m so sorry. So the buyer reached out to posh after she rated you?
seekristenshop
@smartposh apparently so! I am sick over this, after selling over 100 items and only ever getting 5 stars - I just wish this wouldn't be happening. The shoes I sold I absolutely loved but we are prepping for a big move and she begged for the discount over months. I thought I was doing a good thing by giving them a new home, but now I wish I would have just kept them. I still love love love Poshmark - I was just stunned over this most recent experience.
smartposh
@seekristenshop I remember my 1st low rating. I was upset for days, then I realized that it was not good to dwell on it and now I don’t think twice about a low rating. Especially if I know that I sent out exactly what I described. There will always be some people who will never be happy, or who will always find fault. Don’t let this drive you crazy, her actions have already taken up too much much of your energy. Take a deep breath, and move forward. 🌸
seekristenshop
@smartposh YOU ARE A WONDERFUL PERSON! I am so thankful to have found your listing. Thank you for the kindness, the pep talk, and for showing there are good folks out there. Sending you lots of great energy!
smartposh
@seekristenshop You and I are in the same State. I live just north of Wilmington. My sister lives out by Six Forks.
seekristenshop
@smartposh WHAT A GREAT COINCIDENCE!! 😃🌺🎊 I’m near the airport. Sending you lots of sunshine vibes!! ☀️💚🙌🏼
luvcoachgal7
So true ❤️thank you for posting this! Shared with my followers 🤗
madari_fashions
I seriously live this so much and it’s so true!!!
smartposh
@madari_fashions Thank you! Life is too short and complicated enough and I never want to be someone who adds more burden to another human. 💕
keri_
THIS!! Just had a case finally closed because a buyer said the size small I sold her must be shrunk because it didn’t fit and wanted her money back 😒
I do the same thing! As long as something isn’t broken or way off from photos, I move along and reposh 🤗 if needed.
smartposh
@keriannxo I’m sorry you had to deal with that. 🙁 It’s so frustrating when you know you’ve done your best. It sure would be nice to be able to rate the buyers, but then again, that might just bring a whole new set of problems. 😳
Just keep doing your best, that’s all we can do.
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