Email for customer support.

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@rain1on1: I just wanted to show you the screenshot of the email verification that I sent to Poshmark customer service to fix pricing on your bundle order.

Category

Women

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Shipping/Discount

Seller Discount: 15% off 2+ Bundle
$8.27 Expedited (1-3 day) Shipping on all orders

8 Comments

rebeccakelly1 @rain1on1 Posh support replied. The response is posted. To correct this situation the best thing I can think of is just deny the package through the app when you receive it and send it back so Poshmark returns your money. I am truly sorry for this mistake and if I had the ability to change it myself I would have already. I fully enjoy the experience of being a seller and am normal and honest person who just wants to give things own a new and loving home. Again, I'm sorry for the inconvenience.

Aug 07Reply

rebeccakelly1 @rain1on1: The second option I can think of is if you would like I can send you the listing I have for the other lipstick from the collection you made purchases from. I would send it to your address listed on the packing slip that was given to me to send out your bundle. I am truly sorry for the mistake and would like to make things right at least in a way that I can.

Aug 07Reply

rain1on1 @rebeccakelly1 ok... that will be fine. I did receive the package today. I haven't opened it yet.

Aug 08Reply

rebeccakelly1 @rain1on1 Okay. I will mail the lipstick out tomorrow morning.

Aug 08Reply

rebeccakelly1 @rain1on1 Thank you for the beautiful review I really appreciate it! I just wanted to let you know I sent out the lipstick this morning. It was shipped in a small flat rate priority mail box. I uploaded a photo with tracking proof that shows the tracking number so you are kept up to date. Expected date of delivery is this Thursday.

Aug 08Reply

rain1on1 @rebeccakelly1 You didn't have to go out of your way but it's so appreciated and respected that you did! I will definitely watch your closet for future purchases! Thanks so very much! You are awesome! I have never had anyone so carefully and beautifully wrap purchases and send a hand written card. I wish the best for you because you deserve it!

Aug 09Reply

rain1on1 Lipstick rcvd....thanks again!

Aug 11Reply

rebeccakelly1 @rain1on1 That's great news, I'm glad! Thank you again for your kind words. 💕

Aug 11Reply