"Dealing with Difficult People" book

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Dealing with Difficult People has been an international best-seller since 1990. Author: Roberta Cava. Discusses a range of personalities and how to deal with them. Situations analysed include confronting angry customers and dealing with annoying sub-ordinates, co-workers and others. Good condition. Has a stain as shown in the pictures. I tried to describe it to the best of my ability and knowledge. Check out and zoom all the photos for a clear understanding of the condition before you buy it.

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5 Comments

budgetbabe1130 Would this also apply to family members or is that a totally different subject?

Sep 20Reply

geraldine632 @budgetbabe1130 The book discusses work environment and dynamics, but I understand that it can be extrapolate or apply to any relationship.

Sep 20Reply

geraldine632 I also have a book titled "Toxic People" Author: Lillian Glasser that discusses all kind of relationships including family members.

Sep 20Reply

geraldine632 The book " Toxic People " is about how to deal with difficult people including family.

Sep 20Reply

budgetbabe1130 @geraldine632 ok great TY!

Sep 20Reply