Gently used, with minor signs of wear (marks on the exterior). It might be medium sized, but it packs a lot! Inside, there is a wide range of organisation elements like a laptop sleeve (fits 13” laptops and/or tablets), mesh pockets on each side (Velcro closure), and large zipped interior pocket. There is an exterior slip pocket for cellphone or small items like keys, and a luggage pass-through sleeve. The bag also comes with a zip-top shoe bag, a detachable key leash, as well as an air mesh pouch that has a D-ring. Last but not least, it includes a crossbody strap and a dust bag.