Crucial Conversations Tools for Talking When Stakes Are High Book

Updated second edition of Crucial Conversations: Tools for Talking When Stakes Are High. This acclaimed self-help book, a New York Times bestseller, offers new research, case studies, and resources for improving communication skills. It provides tools for talking when stakes are high and offers a new foreword by Stephen R. Covey. Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler Book Title: Crucial Conversations Language: English Topic: Communication, Self Help, Business, Relationships, Negotiation Publisher: VitalSmarts Format: Paperback Genre: Self-Help, Business, Economics & Industry, Management Original Language: English Please see photos for more detail on condition of the item.