So cute! And comfy. Padded insole hugs your sole. Upper is genuine leather. Heel is 1.5 inches high. The ties allow you to adjust how tight you want it - allowing for thinner or thicker socks! The print on the insole says Cobb Hill by New Balance. These shoes have only been worn a few times. They are comfortable for all day on your feet. The brown is pretty neutral, leaning toward the grayish hue (as opposed to a more yellow/brown). Nice neutral go-with-everything color!!