I love this briefcase! I carried this for years and i hope she finds a home with someone who appreciates her much! despite being carried everyday for several years, this bag is in incredible condition. in my opinion, Coach bags hold up better than more high-end designer which is probably why i kris coming back to them all handles/straps are included andy are in perfect working order. same with all hardware and zippers. inside is clean and free of stains or rips. there are a few small marks on the coated canvas throughout—these may come off with a proper cleaning, i didn’t have any bad cleaner so i didn’t try. these are the only reason i’m listing as “good” instead of “excellent” condition. this is a wonderful bag with lots of room and many, many years of life left in her! full description: COACH STYLE # F24718 Printed coated canvas and refined calf leather Inside zip, cell phone and multifunction pockets Inside laptop sleeve with secure tab Zip-top closure, fabric lining Handles with 5" drop Outside magnetic snap pockets Detachable strap with 53" drop for shoulder or crossbody wear 16 1/4" (L) x 17" (H) × 5" (W)