Pre loved! Although exterior is clean with no rubbing , there are callouts on patent leather, please check the video. All zippers are zippy Please check all the photos before live bidding, making offers, or direct purchases as they are part of the description. This item is sold as is, and there are no cancellations or returns. All sales are final. This item is used and there may be signs of wear (scratches, scuffs, stains, rubbing, tears, frayed areas, wrinkles etc) If you have any questions, please ask. Actual color may be slightly different from picture. Smoke/pet free home.