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adrieljones03
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6 others
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7 Comments

days_delights
Good morning, my name is Day Rawls a I'm a seller on Poshmark. A newPosher
purchased a handbag from me that has since been damaged & I am trying to contact the buyer via the Poshmark platform to let her know of additional damage to the item she purchased, prior to me mailing it to her. I can't determine how to send her a message, she is a new Posher. Can you instruct me on how to email her?
Apr 22Reply

simonemonet670
@days_delights go to her profile page and comment on any of her listings. Tell her who you are and the situation
Apr 22Reply

simonemonet670
@days_delights you can even comment and tag her on the listing she bought from you.
Apr 22Reply

days_delights
@simonemonet670 could'nt do it that way. I tried the other option by going to the listing, but could'nt determine what to click on to send her an email. Can you walk me thu the steps please?
Apr 22Reply

simonemonet670
@days_delights you can’t send a private email. You tag her in the public comments like I just did you. Start a new comment. Then tag her @........
Just like I did you.
Apr 22Reply

days_delights
@simonemonet670. Yes i know I cant send her a private email and should tag her with @ and her Posh email.like you did me, but where in the listing will I do that? I just don't get it. I clicked on my listing (handbag) that she purchased but there is nowhere to send her a message. She's new & has no items for sale or post. I went to her page, but saw nowhere to email her. I contacted customer support and they told me to click on the listing and send her an email
Apr 22Reply

days_delights
Thanks for your help, I got it. You are AWESOME
Apr 22Reply
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