Basically brand new, bought these for my mom and she wanted something different. They work great and come with all the accessories. Breakthrough spatialized audio for more immersive listening that makes your music feel realer than ever before — no matter the content or source. World-class noise cancellation and sound tailored to you. And a design that feels so good to wear. Say less. (Listen more.) QuietComfort Ultra Earbuds are the ultimate wireless noise cancelling earbud experience. Bose Immersive Audio pushes the boundary of what it means to listen by taking what you’re hearing out of your head and placing it in front of you. It sounds so real it’s almost like you could reach out and touch it.