Thank you for your interest in an item from The Thrifty Hippie! The item in the photo is the exact item you will be receiving should you purchase, and is PRE OWNED unless specified as New With Tags (NWT) or New Without Tags (NWOT). Pre owned items are not always in perfect condition. I do my best to show all aspects of the item, accurately, through the photos that I take - this includes any damage or marks that I see. If I have additional information that cannot be shown in a photo, I will provide it below. Feel free to ask questions, but please do so in the items comments so that other potential buyers can utilize the answers I provide as well. Please note that coloring may vary slightly for technical reasons. Measurements (Approximate): 13” wide, 9” tall and handles have a 4.5” drop. Additional Comments: Does include a crossbody strap. Bag is used and does have some light jean marks as pictured. Aside from that, it was well taken care of. Color in the photo is not the best depiction - it is a tan/gray bag.