Please see pictures for measurements and further description. This is described as a “soft squared heel”, and by that they mean it’s not a harsh line. The shoe is like a bright silver mirror, with a very comfortable black heel for sturdiness. The whole shoe is made very sturdily and mire stiff than soft. I do not think that this would be ideal for someone with a super narrow foot and definitely not for a wide foot This is labeled as an 8 1/2 but I feel that it might run slightly small. I have a medium width foot, but I also did have bunion surgery so I can no longer wear these kinds of shoes. They are new inbox. I only tried it on in my home. Pet free smoke free home!