This bag has been worn a total of 2 times and I try my best to take care of it. She is in great condition with minimal signs of wear. There is one area where the leather has a mark on the back of the bag. It is on the left side just below where the handle is attached. Other than that she is such a perfect bag for daily wear. The hang tag is clean with no customizations. —————————————— Product Details from Coach Website Style Number CCM57 Measurements Length: 13.5" Height: 6.25" Width: 4.75" Materials Glazed leather Fabric lining Handles with 9" drop Inside multifunction pocket Zip-top closure Inside lanyard with dogleash clip Four protective feet at base