Hat is brand new and it's never been worn. New without tags. Questions/Concerns - We are ready to help with any questions or concerns you may have regarding our inventory. Please contact us and we will respond ASAP! Feedback - We appreciate your business and really hope you'll consider leaving us feedback after your purchase to let us know how we're doing. We will of course return the favor! Thank you for checking out our listing! Returns - If you need to return an item, please send us a message first before opening up a return. We typically respond to messages within a couple of minutes. If you purchase our item and would like to return it due to damage or listing misinformation, you are able to return it up to 15 days past the purchase date with free postage. If you are returning an item not due to an error on our part, shipping costs are the responsibility of the buyer.