It is brand new and never removed from its fasteners. It has been slid out of its exterior box, hence the pictures. The box has some light wear due to age and shelf/storage over the years. It has some marks, scratches, dings and creases here and there. There are some torn corners of the outer box. The certificate of authenticity has some folds and a ripped part. The doll has all of its jewelry (earrings, necklace, & ring), its display stand, and its shoes. It is coming from a smoke free home. Sold as is with no returns. You will receive exactly what you see. Thanks for looking!