like new condition The second pic is a pic I screenshotted from the original site so you could see what she looks like. she has never been removed from the box. smoke-free climate control home. Comes with the certificate of authenticity. Doll necklace is included as well. Box is in excellent condition. a beautiful addition to anyone's collection. I have seen many for sale but all of them have been opened and used. I also looked to get a price comparable on eBay and it looks like most of the shipping costs are astronomical. I'm not sure why that is, but I'm thankful that shipping charges are much more fair through this selling platform. If you have any questions I will respond as quickly as I'm able. I will be listing several other dolls over the course of the next week if you would like to stop back by I do offer great discounts on bundles. I appreciate your time.