Used once. Only a little lint inside. The zipper even has the plastic wrapping still. I took photos of all the little Coach details. No scratches that I can see. Product * 100% Authentic * Limited Edition * Style #: CW031 Features * Inside multifunction pocket * Zip-top closure Measurements * Length: 6.0" * Height: 5.5" * Width: 3.5" Materials * Refined pebble leather * Fabric lining * Fabric lining Straps * Handle: within 3.25” drop * Detachable strap with 22.25" drop for shoulder or crossbody wear Retail: $399