Skechers 77222 Women's NEW Slip-On Sneaker Black US Size 11 Return Policy: We offer 30 day returns on all new listings, with return shipping paid by the buyer. All returns must contain the shoes in new condition free of marks or scratches, with the original undamaged box. If all these conditions are satisfied, you will be offered a full refund for the cost of the item. If any of these conditions are not satisfied, we may not offer you a full refund. We look forward to serving you with the best customer service. If you have any further questions, please feel free to contact us and we will try and get back to you within 24 hours. Thank you! Lucky Soles☘️