This was one of my favorite Tory Burch bags! It’s such a cool satchel style. So many compartments & how you open & close the bag is brilliant! That is why it is definitely well loved. I spot treated it, however, some of the wear may come up with a more thorough leather cleaning/conditioning treatment. Pictures note wear. Shape has relaxed in several areas over time leaving some creasing. Comes with the original dust bag. Still so much life left in this bag!