👣4/$20. HIDDEN CONFLICT IN ORGANIZATIONS. Uncovering Behind-the-Scenes Disputes

HIDDEN CONFLICT IN ORGANIZATIONS. Uncovering Behind-the-Scenes Disputes by Deborah M. Kolb & Jean M. Bartunek Editors Overview Conflict is a persistent fact of organizational life. Much of it,however, rarely becomes public and instead is expressed ‘behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness. The book explores how conflict in organizations is often expressed "behind the scenes" through forms such as avoidance, gossip, and vengeance, rather than in public, formal ways. It is a collection of ethnographic studies that examine conflict processes in various settings, including a police department and a biotechnology firm. Publisher: Sage Publications, 1992 Great pre-owned condition with normal signs of wear. offers welcome!! 1101844