Never used, with seal still in place. Here’s what the Sak’s Fifth Avenue product listing says about this cleanser: “The Cryo Pre-Activated Toning Cleanser is a dual action product that both cleanses and tones the skin, and works by exfoliating, retexturing, and brightening to leave a smooth, even, and energized complexion. As it washes off, the formula transforms into a milky texture, activating toning ingredients that address the crucial moisture balance of skin. This cleanser and toner is ideal for someone who is on-the-go, with little time for long skincare routines.”