How are Love Notes added to the About page?
Love Notes are automatically added to a Posher's About page when that user receives or gives a five-star rating with a comment on a purchase.
How do I add a Love Note?
Next time you receive stellar service on a Posh purchase, be sure to give the seller a five-star rating with a comment. That comment will then show up on the seller's Love Notes section, as well as your own.
How many Love Notes will be visible?
The Love Notes section will show up to 100 of your most recent five-star comments.
What should I write in a Love Note?
Sellers love to hear that you've enjoyed the service they provided. This is the time to not only thank your seller, but to also let other future buyers know that you enjoyed buying from this seller. Whether it's the item itself that you loved, the gorgeous packaging, the quick shipping, or the overall interaction with the seller - let it be known!
How can I remove a Love Note?
Love Notes can be removed from public view but the removal is permanent and there is no way to bring it back. It is removed from both buyer and seller's About pages.
To remove a Love Note go to your Account Tab → My Purchases or My Sales → Tap your Order → Problems/Order Inquiry → Remove Love Note.
Why is my Love Note not showing up?
A Love Note is hidden if either the buyer or seller removes it. It is then removed from both buyer and seller's About pages. All removals are permanent and cannot be undone currently.
Questions? Please email us at support@poshmark.com.
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