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How Do I Upgrade My Shipping Label?
Labels for packages heavier than 5.0 lbs will incur an extra label upgrade fee . To upgrade a label
Go to the 'My Sales' section in your account tab in the app. Then, click on the order that needs a label upgrade.
Tap on 'Need New Shipping Label'.
Tap on 'Need Heavier Weight Label'. Go to 'Weight' and select the desired total weight for your label. Any extra costs will be deducted from your earnings/credits.
Tap 'Next' and then 'Send New Label'. The new label will be sent to your email.
Questions? Head over to the Support Center for full details.