Pre-owned. Missing plastic caps (pics#6,7)and The sides of the board is a little yellowed(pic #8) (please see the pictures) But still works fine and cute one. Please before you decide to purchase, please make sure to read the description and look at all pics for measurements and feel free to message me with any questions or concerns:-) Zoe Model 4704 (LN-66A) Flat Iron Hair Straightener Black with White Polka Dots Comes from smoke free and pet free home Feel free to bundle, comment, send offers, and check out the rest of my closet for more great items!