This bag has only been used for about 10 total days, so it is in like new condition! It is a great bag, but a little big for my needs. FEATURES Four exterior pockets & Six interior pockets Top zipper closure Metal feet Long detachable and adjustable strap that can be used crossbody or tied into backpack straps Interior key hook White Elm logo tassel keychain included Luggage sleeve that converts to a pocket with a magnetic snap closure when not in use Soft water-resistant lining SPECIFICATIONS Bag Measurements: Length: 20" Height: 13" Depth: 6.5" Top Opening: 18" Laptop Sleeve: 15" Bottom Panel: 13.5" Top Handle Strap Drop: 11" Exterior Side Pockets: Fit water bottles or tumblers up to 4.75" in diameter Device Size Recommendations: Fit devices up to 17" measured diagonally, or 15" wide Snap it in place with devices up to 9.5" in length See if your device fits Long Strap Measurements: Shortest: 29" Longest: 53" Adjust the detachable long strap to best fit you!