Shoes have never been worn, in great condition! Information from viceversa.com, website also shows how to convert the heel to a flat. "The everyday heel is a sophisticated style you can wear from desk to dinner. It was designed to be effortless, minimal and simplistic. The everyday heel features a stretchy back strap and is adorned with the 'VICE VERSA' signature split between the two shoes. Heel mode 95mm/3.7 inch Flat mode 33mm/1.3 inch Standard Fit