New, never put into use. (sorry about the photo quality, I will take better photos tomorrow, with better light). The current version of this cooler bag is "FlightCrew5", while this is the previous edition, "4". I can't find a web page that describes FlightCrew4 items, but have a look at this page for a description of the current "5", and be sure to watch the video: https://www.flightattendantshop.com/travelpro-flightcrew5-crew-cooler-large/ The major differences that I can see are: * this 4 version is not 14 inches long, more like 12 or 12.5 * this 4 version does not have a zip-out lining * this 4 version has the shoulder strap permanently attached Otherwise, very similar, and has the same great build quality as anything in the FlightCrew series. This ballistic nylon bag should last for years of hard use.