Torrid high heeled boots brand new in the box women’s size 11

Brand new in the box Torrid boots. They come to just about your knee area. They never fit me right and have been sitting in my closet for over a year. It’s a suede like black material with lacing up the back and a cute bow too. I wish they fit better because they are so pretty. Women’s size 11. I only took out of the box to try on.