Barely used, looks brand new! Great backpack for travel, day hikes, school etc. Included three zippered sections. Furthest back (closest to shoulder straps) section has 2 padded pockets for laptop and iPad as well as storage space. Middle zippered section includes a non padded pocket and mesh zippered pouch for organization and ease of finding items. Front most pocket includes two zippered pouches and several pockets to organize your things as well as pouch space for more storage. Best feature of all is the safety pouch on outside for sunglasses, phones or cameras, where they will be well protected. Straps are padded and it is a very comfortable backpack to wear.